USE THE MY ACCOUNT BLOCK


It can be important to see your account at a glance, particularly since certain billing options are tracked by user number and storage space. Once you've upgraded your EasyCampus, you have access to this information as well as a number of other useful features.


Before You Begin


  • Make sure you’re logged in to your EasyCampus using your admin account.
  • Locate the Site Administration menu on the left side of the landing page.

Begin


  • Click My Account for a list of options.
My Account in the Site Administration menu
  • Account Information: Here, you can review your campus user count and storage related to your package limits. If you see that you’re getting close to the limits, you can delete some users or material if possible. If not, you can click the next option: Change subscription.

  • Change Subscription: On this page, you can upgrade your account on the fly by just selecting a different package or configuring your existing package with more users.
  • Resources:  Notice that there are two options under Resources. If you need a full set of reference materials, download the Campus Admin guide. With a simple question, take the link to Tutorials.
  • Help Tickets: On the Help Ticket page you can submit a technical support help ticket. If it's your first time, just create a new ticket using the Submit New Ticket link. An account will be created for you and you'll get the information by email. After that, you can login in order to see your existing tickets and any support team responses.
  • Cancel Subscription: You can cancel your account through PayPal at any time. Use this screen only if you need assistance.